Terms & Conditions

Shipping & Delivery

Orders are typically processed within 24 hours from one of our regional fulfilment centres. However, orders placed on a Friday will most likely be processed on the following Monday.

All shipping is offered at no cost on all orders worldwide.

We strongly recommend that you dispatch to a reliable address, as we are not responsible for lost or stolen orders. Physical addresses are preferred, as we are unable to guarantee the safety of items delivered to PO Boxes or Parcel Lockers.

Anyone at the delivery address who receives and signs for the goods shall be presumed by BUDI Smart Adapter Kit to be authorised to receive the goods on your behalf.

 

Returns & Exchanges

If for any reason you have changed your mind about your purchase, or the item you received is faulty, damaged, we offer a full refund (excluding shipping costs) for up to 30 days from the original purchase date.

To be eligible for a return, your item must be unused and in the original packaging (in a resellable condition). We will review your email and provide you with a return merchandise authorisation (RMA) prior to shipping your product back to us. Please make sure the returned product is carefully wrapped and provide a tracking number (if possible) for all return items, as we are unable to refund items that are damaged due to improper protection and we are not responsible for lost or damaged products being returned to us.

We ask that you allow up to 5 working days for us to process your refund after we have received your returned item. Once we have inspected the item and assessed that it is in an acceptable condition, we will credit the original payment method according to the processing time of your bank.

To claim a return or exchange, please contact our Customer Support Team (via the link below) with your Order Number, reason for your return, and (if applicable) evidence/photos of any product faults. We will be happy to ship you a new item, or refund the price you paid for the product (excluding shipping costs).

Initiate a return, please click HERE.

 

Agreement

This agreement exists between the customer (you) and BUDI Smart Adapter Kit. Registered office: 32A Elder Rd, Hoppers Crossing, Victoria, Australia, once BUDI Smart Adapter Kit receives and accepts an order. The order may be accepted by BUDI Smart Adapter Kit, at our discretion. Each order is considered as a separate agreement.

 

Cost

The price you will pay is the price specified on the website. You also agree to pay the GST (Australia only). International customers are responsible for their own countries’ duties and taxes.

 

Privacy

Your privacy is important to us.

Personal information is collected when an order is made or when you join our mailing list.

Your information will only be used by BUDI Smart Adapter Kit to process your order and to advise you of new products and special offers or events from time to time.

We will not share any of your personal information with third parties other than intermediaries, for example courier companies.

Should you wish to have your details removed from our database please click the unsubscribe link on any emails you receive from BUDI Smart Adapter Kit.

 

Security

All credit card transactions are handled by Paypal and are SSL encrypted and secured. Massager Minimalist does not collect or record any credit card details that you use when purchasing.